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support@ifits.in
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Frequently asked questions
How do I sign in?
You can sign in with your email or phone number and password, or use Google or phone OTP. If your gym created your account, sign in with your phone number and the default password provided by your gym (often the last digits of your phone number) and then update it from your profile.
I didn't get my OTP. What do I do?
Wait a moment and tap resend. If OTP still doesn't arrive, sign in with your email or phone number and password instead, or email support@ifits.in and we'll help you access your account.
How does gym check-in work?
Open the app at your gym and scan the gym's QR code to check in, and scan again to check out. Members, trainers, and staff can all check in this way. Camera and (briefly) location access are used only to confirm you're at the gym.
How do I manage my membership?
Your membership, plan, and payment details are managed by your gym. Use the app to view your status, or contact your gym directly. For account issues, email us.
How do I delete my account or data?
Email support@ifits.in from your registered email and we'll process your account and data deletion request.
More
See our Privacy Policy and Terms of Service.
iFits · support@ifits.in · ifits.in